“ When I was about two-thirds through RLF I was asked to take over a new team of nearly 200 people. Thanks to what I was learning and applying through RLF and the lessons learned from the book discussions, I focused on listening, understanding various points of view and receiving feedback from all of the business and technology partners. Over the next 3 years, I was able to help change the culture and business partner relationships, as well as increase the trust level and foster a more positive tone and higher energy level throughout the team. The RLF experience truly made me pause, reflect, and consider the way I take on any new assignment -- including another new recent promotion to Vice President. Without RLF, I know I wouldn't be where I am today. “